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LAST EDIT: Sep 25, 2025

How To Improve Your Coaching Skills

How to improve your coaching skills so you can develop your ability to coach your clients. Learning and development are the best ways to continue to grow.

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The best coaches never stop learning. Helping clients reach their potential is rewarding, but your own growth is what keeps you effective and relevant in the long run.

At ĚÇĐÄlogoČëżÚ, we’ve worked with thousands of life coaches and career coaches. And we’ve noticed a common challenge—they dedicate so much energy to their clients that they forget to prioritize their own skills, ongoing development, and expanding their knowledge. That’s a red flag for any coach.

So ask yourself: what are you doing right now to sharpen your coaching skills?

This is a reminder that your success depends on investing in yourself as much as you invest in your clients. When you continue to grow, your business grows with you.

The good news is you don’t have to figure this out alone. From coaching software that simplifies your workflow to certifications that deepen your expertise, there are countless resources that can help you improve and expand your coaching practice.

In this guide, we’ll walk you through some of the most valuable options. You’ll find tools and tips here that can make a real difference.

And if you’d like a quick dose of inspiration, here are insights from three coaches already using ĚÇĐÄlogoČëżÚ to run their business:

Essential Characteristics Of An Effective Coach

What makes a coach really effective is not the knowledge they have, but how they show up in each session. The most effective coaches rely on a few central characteristics that dictate how they communicate, create a trusting partnership, and support meaningful change.

While we explore essential coaching attributes in detail in our guide on coaching skills and characteristics to be a good coach, here’s how you can start improving them in your day-to-day practice.

One of these is inclusive leadership. A strong coach knows how to adapt to different learning styles and guide people through change in a way that makes every client feel supported and understood. Alongside this is emotional intelligence, the ability to notice subtle cues, manage your own reactions, and connect with clients in the moments that matter most.

Psychological safety and trust are equally essential. Clients must trust that their coach will honor confidentiality and create a consistent, dependable space to share openly without fear of judgment. Lastly, a growth mindset keeps a coach curious and resilient—viewing obstacles as opportunities to learn and continually refine their own practice, just as they are expecting their clients to do.

Strengthening these characteristics creates the foundation for deeper transformations. Once you’ve developed them, every tool, framework, or strategy you use will carry far greater impact.

Key Coaching Skills You Can Improve Right Now

Before you layer on structured frameworks, it helps to strengthen the coaching skills that shape every client interaction. These aren’t abstract qualities. They’re practical abilities you can sharpen over time, and they’re what clients notice most in your sessions.

1. Communication And Listening

The top coaches do more than talk; they listen, ask questions and provide observations and challenges. Effective communication provides the opportunity for clients to feel truly heard and to engage in challenging themselves to think differently. You can work on this skill by practicing active listening. 

This involves listening to words but also paying close attention to tone, silence, and emotional indicators and emotions, followed by reflecting and paraphrasing language so clients feel and know they have been truly understood.

Pair this with powerful questioning, favoring open-ended “what” and “how” prompts over simple yes/no ones, to encourage genuine self-discovery. After each session, jot down what you heard and what you might have overlooked. 

This habit sharpens your awareness and makes your listening more intentional. Most importantly, make your questions purposeful — not just to gather information, but to help clients challenge their assumptions and uncover breakthroughs.

2. Building Relationships And Trust

Success in coaching relies on a safe and trusting relationship. Trust is critical; when trust is missing, even the best techniques will fall flat. Rapport and trust begin with sincere curiosity about your client’s life and values, as well as establishing small moments of connection used to solidify the work to be done. 

From there, consistency matters: keep your commitments, respect confidentiality, and show up reliably to build credibility. Empathy is also key. You don’t need to agree with a client’s perspective to acknowledge how they feel — the simple act of being understood creates safety. 

Combine encouragement with challenge by celebrating wins while nudging clients to stretch further, and always provide feedback while it’s fresh so progress stays actionable.

3. Goal Setting And Accountability

Exceptional coaches assist clients in transforming  big dreams into a structured plan of action. When clear targets are set, along with consistent accountability, you have now transformed conversations into actionable process, and individual agreements into results. Set clear outcomes from the beginning, not just for long coaching conversations, but for each individual session, so clients will always know what success looks like. 

Breaking ambitious goals into measurable steps prevents overwhelm and makes progress easier to track.

, such as progress logs, reminders, or regular check-ins, help keep clients committed to their actions. And when you provide feedback, make it constructive — point out what’s off track while also showing how to adjust and move forward.

4. Presence And Growth

Your own mindset influences the way clients perceive your coaching. If you bring your full presence, flexibility, and commitment to growth, you will be significantly more effective. A strong coaching presence is being intentional about minimizing distractions, shutting off notifications, and dedicating your full attention to your clients.

Coupling that together with a growth mindset requires you to actively reframe challenges in your practice as learning possibilities opposed to burdens. 

Adaptability also matters: adjust your style to match each client’s pace, personality, and unique challenges. Knowing your own strengths — whether it’s empathy, strategy, or motivation — helps you lean into what you do best.

At the same time, don’t be shy to obtain mentorship from experienced coaches for new ideas and efficiency in your development. Continuous learning is just as essential; reading, workshop participation, and course taking is all about sharpening your abilities, even if it’s small actions consistently over time.

And most importantly, trust your gut instinct! Sometimes the most powerful coaching moment comes from knowing when to go deeper, when to not go deeper and when to let silence do all the work.

Improving these skills lays the foundation for transformational coaching. Once you’ve strengthened them, frameworks like GROW and SMART (covered next) give you the structure to apply these abilities consistently and at scale.

Proven Coaching Frameworks That Actually Work

Having a structured approach doesn't mean being rigid. It means having reliable tools you can adapt to each client's unique situation. Here are two essential frameworks every coach should master:

The GROW Model

Developed by Sir John Whitmore, the GROW Model is a simple, yet effective model to bring clarity and direction to coaching sessions. It takes clients from a place of feeling stuck to a place of knowing their next step, by encouraging them through four stages: the goal, the reality, the options, and the way forward.

To see how this works in practice, consider Sarah, a career coach helping a client who feels drained at work. The client’s goal is simple: “I want to feel energized by my work again.” Their reality is that they’ve been in the same role for five years with no growth opportunities. 

Together, they explore options such as switching departments, pursuing additional training, exploring new companies, or even starting a side project. The way forward then becomes concrete: “This week, I’ll update my LinkedIn and reach out to three contacts in my target field.” In just one session, the framework transforms vague frustration into a clear, actionable plan.

SMART Goals Framework

While GROW provides structure to the coaching conversation, the SMART Goals framework gives our big aspirations a concrete and achievable implementation plan. SMART stands for Specific, Measurable, Achievable, Relevant, and Time-bound. Each part works together to convert our lofty dreams into actionable goals that a client can work towards in a reasonable way.

Take the example of someone saying, “I want to grow my business.” That statement is too vague to inspire action. Using the SMART framework, it becomes: “I will onboard five new coaching clients by March 31st through my email marketing campaign and referral program.” This version is clear, measurable, and tied to a deadline, making it far easier to track progress and hold oneself accountable.

Putting It Into Practice

Frameworks are powerful, but their impact multiplies when you turn them into structured experiences your clients can follow step by step. That’s where ĚÇĐÄlogoČëżÚ comes in.

By combining models like GROW and SMART with ĚÇĐÄlogoČëżÚ’s coaching programs and course builder, you can design programs that guide clients through each stage of transformation. The frameworks provide clarity and direction, while ĚÇĐÄlogoČëżÚ gives you the tools to deliver them consistently — and at scale — without losing the personal touch.

The result? A coaching experience that feels organized, supportive, and actionable, giving clients the structure they need to achieve real progress.

Coaching Qualifications And Certifications: Do They Really Matter?

One of the biggest questions new and experienced coaches ask is: Do I actually need qualifications to improve my coaching skills? The short answer: no.

Many successful coaches build thriving businesses based on results, testimonials, and practical experience. But in certain contexts, qualifications can add structure, sharpen your skills, and give you extra credibility with clients.

Do Qualifications Improve Skills Beyond Experience?

Yes — when the program is reputable. Accredited coaching training gives you structured practice in skills like active listening, questioning, feedback, and goal setting. It also introduces you to proven frameworks and supervised sessions where you receive feedback on your technique. This combination helps coaches grow faster than relying on self-experience alone.

When Qualifications Are Most Valuable

Qualifications are not equally important across the coaching industry. They matter most in:

  • Executive or corporate coaching – Large organizations often require certified coaches with advanced communication and leadership skills.
  • Health, wellness, or therapy-adjacent coaching – Programs that emphasize ethics, boundaries, and psychological safety are critical here.
  • Academic or career coaching – Institutions often value formal training in structured goal setting and accountability practices.

For life or personal development coaching, qualifications are more about credibility and differentiation, but they can still accelerate your growth as a practitioner.

Recommended Coaching Qualifications And How They Help You Improve

If you’re considering formal training, there are three main routes: accredited coaching programs, specialized certifications, and higher education degrees. Each offers different benefits depending on your goals, the clients you serve, and the skills you want to develop.

1. Accredited Coaching Training

Accredited programs are ideal if you want structured learning backed by recognized coaching bodies. They focus on the core competencies every coach needs — active listening, powerful questioning, and building client trust — while also giving you supervised practice and feedback.

  • The College of Executive Coaching – Designed for professionals working with executives and teams. It emphasizes leadership presence, emotional intelligence, and advanced communication, helping you guide leaders through complex challenges.
  • Coach Training Alliance (CTA) – Practical and flexible, CTA prepares you to run client sessions with confidence. It develops rapport building, session design, and accountability practices, so you can deliver consistent, results-driven coaching.
  • Coach U – Aligns with International Coaching Federation (ICF) standards and focuses on powerful questioning, accountability, and feedback delivery. Ideal if you’re seeking credentials that strengthen both your coaching skills and your credibility with clients.

2. Certifications To Grow Your Skill Set

Certifications are usually shorter and more targeted than full accreditations. They’re great if you want to deepen your expertise in a specific area or refine particular coaching skills.

  • iPEC’s Coach Certification Program – Builds a broad base of goal setting, adaptability, and coaching presence, while also teaching unique methods like the Core Energy Coaching™ model.
  • Institute for Life Coach Training (ILCT) – Offers a wide range of tracks with a focus on structured goal-setting, ethical practices, and accountability systems that improve long-term client success.
  • Positive Psychology certifications – Focus on evidence-based techniques for confidence building, resilience, and continuous learning, giving you practical tools to help clients manage setbacks and growth.

3. Higher Education Degrees

Pursuing a degree isn’t necessary for every coach, but it can provide depth, academic rigor, and a broader understanding of human behavior. These programs are best if you want to position yourself as a specialist or serve industries where credentials matter.

  • Regent University – Offers a Master of Arts in Human Services Life Coaching, with emphasis on communication, leadership, and applied psychology skills.
  • SMU – Provides a concentration in executive and leadership coaching, helping you refine strategic thinking, leadership presence, and emotional intelligence.
  • Universities worldwide – Many master’s programs cover research methods, empathy, and coaching methodologies, giving you deeper theoretical knowledge to pair with hands-on practice.

Can You Earn Qualifications Through ĚÇĐÄlogoČëżÚ?

ĚÇĐÄlogoČëżÚ doesn’t issue coaching qualifications, but it gives you the platform to apply them. Once you’ve completed formal training, ĚÇĐÄlogoČëżÚ helps you create structured programs, deliver courses, and scale your services. It’s the bridge between earning your qualifications and putting them into practice with clients.

While formal training and certificates can enhance your skills and support credibility, how you show up as a coach each day is equally important. This is where mindset and authenticity matter.

Mindset and Authenticity Tools For Coaches

Improving your coaching skills isn’t only about techniques and frameworks. The way you show up — your mindset and your authenticity — has just as much impact on your clients’ progress as any model you use.

When clients sense that you’re genuine, present, and confident in your role, they’re more likely to trust you and commit to the work.

Here are a few ways to strengthen this part of your practice:

  • Address self-doubt – Every coach, no matter how seasoned, faces moments of questioning their ability. Instead of ignoring it, take time to reflect on your successes, use journaling to process doubts, or lean on a peer coach for feedback. This helps you maintain confidence and presence in sessions.
  • Avoid assumptions – Curiosity is one of the most powerful tools a coach has. Go into each conversation ready to learn, not to assume. Ask clarifying questions, reflect back what you hear, and check your understanding. This keeps the coaching centered on the client’s reality.
  • Be authentic – Clients connect with you as a person, not just a professional. Share personal experiences sparingly and only when they add value to the client’s journey. When used well, these moments make you relatable while still keeping the focus on your client.

Mindset and authenticity are what bring your technical coaching skills to life. They help you build trust, deepen relationships, and create a space where clients feel safe enough to grow.

Pro Tip: If your priority right now is finding more clients to put these skills into practice, we’ve covered that in detail in our guide on how to get more coaching clients.

Feedback And Accountability In Coaching

Outstanding coaching is not solely about what takes place while together in a session. It is about creating sustainability after the session has finished. This is where feedback and accountability pieces become critical. Feedback and accountability do not solely serve to keep clients progressing, they will refine your coaching when they indicate what works and doesn't, and in what areas you can deepen your practice.

Use Session Check-Ins To Refine Your Awareness 

At the beginning of each session, you should review by asking clients what progress they’ve made and where they struggled or where they’ve followed through on commitments. This simple practice allows you to begin to develop your skill to recognize patterns, assess progress, and adapt your coaching so it remains meaningful to your clients.

Invite Client Feedback To Strengthen Your Adaptability

Clients often see blind spots that you can’t. By asking direct questions like “On a scale of 1–10, how supported do you feel?” or “What’s one thing I could do differently?” you not only gather insights but also build humility and adaptability into your coaching style. ĚÇĐÄlogoČëżÚ’s email tools make it easy to automate surveys, but the real benefit is how the feedback helps you refine your communication and presence.

Follow Up To Practice Clarity And Reinforcement

While sending session summaries or short reminders are often perceived as eliciting process steps, it's also a skill in clarity. When you take a 60-minute conversation and summarize reads into three action items with clear intent and meaning, you develop your skill to communicate succinctly and support client engagement. As a result, you become quicker at identifying what is most essential in a session.

When approached this way, feedback and accountability become continuous learning loops. They , which are the hallmarks of a great coach.

Your Free Coaching Tools Mini-Toolkit

You don't always need formal or costly training to develop your skills as a coach. In fact, much of the best practice can come from simple experiences you can do on your own. In this mini-toolkit, we'll focus on the core abilities of coaching: from listening and questioning, to reflecting and being present. We'll provide you tools to strengthen your abilities, which you can use in practice when coaches ask you to.

Wheel Of Life Assessment (For Practice, Not Just Clients)

This tool is often used with clients, but it can also strengthen your skills as a coach. By practicing how to interpret results across different life areas, you develop your ability to spot patterns, frame insightful questions, and guide conversations toward balance and clarity.

Active Listening Drill

Partner with either a coach, colleague, or even a friend. Record a short discussion and then summarize what you heard in three bullet points. Compare your summary with what the other person meant to say. This will strengthen your ability to listen for meaning instead of just words, and to reflect back main ideas as part of real coaching discussions.

Powerful Questioning Exercise

Reflect on a list of closed questions you use regularly (e.g. "Did you accomplish that goal?") and re-craft them as open-ended inquiries (e.g. "What did you accomplish toward that goal this week?"). This exercise supports the effort to develop the habit of asking questions that invite a space for deeper reflection and create meaning in the client's response.

Roleplay And Peer Feedback

Practice coaching with a peer and then switch roles. As the coach, focus on one specific skill (e.g., asking clarifying questions). As the client, notice how it feels to be on the receiving end. This exercise gives you immediate feedback and helps you develop empathy while strengthening your coaching presence.

Why This Works

These exercises are intentionally simple in design. No software, templates, or paid programs are involved. They are designed to lean into the fundamental coaching skills underlying any framework, tool, or certification you may use in the future. If you are able to practice and master the basics, you will integrate stronger listening, better questions, and deeper presence into every client meeting.

And if you want to go even deeper, check out these 5 essential coaching templates you can fully customize for your own practice.

How To Continue Growing Your Practical Counselling Skills

Being a great coach is about constantly sharpening your skills. The more you invest in learning, the more equipped you are to serve clients in meaningful ways. From books and conferences to modern certifications and peer-led courses, there’s no shortage of ways to keep growing. 

The key is to choose the resources that match your style, schedule, and coaching niche.

The Best Coaching Books

Books remain one of the most accessible — and powerful — ways to deepen your practice. Good coaching books don’t just describe what a coach does; they give you concrete strategies, exercises, and frameworks you can start applying right away.

A few top picks include:

  • Co-Active Coaching by Karen Kimsey-House, Henry Kimsey-House, Phillip Sandhal, and Laura Whitworth. Widely referred to as the “coaching bible,” this book offers a comprehensive framework that many life and career coaches consider essential.
  • The HeART of Laser-Focused Coaching by Marion Franklin. Focused on the power of asking the right questions, this book helps you develop sharper techniques for driving client breakthroughs.

If you’d like even more ideas, the has a helpful list of additional books, exercises, and templates — some of them free — that can level up your practice.

Courses From Your Peers

Once you’ve built a foundation through books, another powerful way to grow is by learning directly from other coaches. Investing in peer-led courses gives you two advantages: you’ll pick up new knowledge, and you’ll see firsthand how others deliver value to their clients.

Consider enrolling in programs from coaches who are more experienced than you, as well as those who are newer but doing something unique. You’ll learn not only content, but also presentation styles, marketing approaches, and creative ways of structuring offers.

To get the most out of these courses:

  • Choose programs that align with your coaching values and philosophy.
  • Seek out courses that expand your skills, even outside your immediate field (e.g., time management, stress management, or communication techniques).
  • Notice how the coach integrates their personal background — like performance, leadership, or wellness — into their practice.

The real value here isn’t just in the material; it’s in seeing new ways to run, grow, and refine your own coaching business.

Courses That Help Scale Your Coaching Business

So far, we’ve looked at resources that help you grow as a coach. But scaling your practice also means sharpening your business skills. Marketing, blogging, finance, and even public speaking can all make the difference between staying small and building a thriving coaching business.

The good news? You don’t need to go back to school to learn these. There are plenty of beginner-friendly courses available online. For example, Google offers a Fundamentals of Digital Marketing course that’s a great starting point.

Other valuable areas to explore include:

  • Accounting and the fundamentals of finance
  • Public speaking and presentation skills
  • Online content creation
  • Authority book writing

And if you’re considering a shift into business coaching, don’t miss our step-by-step guide on how to become a business coach.

Conference And Trade Show Workshops And Classes

Courses are excellent for building skills, but workshops and classes at conferences or trade shows give you the chance to learn in a hands-on way. These events often feature expert-led sessions where you can practice techniques, discover new coaching models, and sharpen your approach in real time. They also expose you to fresh perspectives and emerging trends that can elevate your coaching practice.

The added bonus? You’ll connect with peers and industry leaders, building relationships that support your growth long after the event ends.

A few examples worth exploring:

  • Career coaches can benefit from the Gallup At Work summit.
  • Life coaches will find valuable insights at the NLP Conference.
  • Major coaching organizations and even local groups often host seminars or regional workshops that are both affordable and highly practical.

Many of these conferences are now available virtually, making it easier (and less costly) to access world-class training without travel.

Alternative Approaches To Improving Your Coaching Skills

Coaching is a profession focused on development, both for your clients and for yourself. The minute you stop learning and growing, your ability to serve your clients will begin to stagnate. 

This is why the best coaches take the time and make the effort to have support systems and learning practices in their professional lives. 

Here are three ways to make growth a permanent part of your coaching journey.

1. Get Your Own Coach

Coaches, like everyone else, need coaching. Many coaches hire their own coach or career counselor to assist them in areas where they desire more support. For example, an executive coach who spends her days in boardrooms might work with a relationship coach to strengthen her personal life.

Working with another coach shows your commitment to becoming the best version of yourself. It also comes with practical benefits:

  • Sitting in the client’s seat sharpens your empathy
  • You pick up new techniques by observing their style
  • You can work through personal blocks that may affect your coaching
  • You gain support during challenging client situations. It gives you the opportunity to witness the skills and practices they use, as well as query them directly on things you can replicate.

Engage In Peer Groups

In addition to , connecting with peers gives you fresh insights and encouragement. A strong coaching network can be built online or locally:

  • Online communities – Join Facebook groups, LinkedIn communities, or virtual mastermind groups where coaches share resources and strategies.
  • Local meetups – Start or join a coaching circle, attend networking events, or build accountability partnerships with other coaches.

Peer connections help you share referrals, practice new techniques in a safe environment, and get constructive feedback.

Leverage Continual Learning Resources

Finally, make ongoing education a non-negotiable part of your career. This can be as simple as setting monthly learning goals:

  • Read one new coaching book
  • Watch two coaching demonstration videos
  • Attend a webinar or workshop
  • Try out one new technique

Mix free resources with paid ones for the best balance:

  • Free – TED Talks, coaching podcasts, YouTube demonstrations, webinars from coaching groups
  • Investment – Annual conferences, quarterly workshops, journal subscriptions, premium coaching communities

The Big Picture

Your growth directly impacts your clients’ growth. By working with your own coach, building peer networks, and committing to lifelong learning, you ensure that your practice stays fresh, effective, and impactful. When you stop learning, you stop serving at your highest level.

Improving Your Coaching Skills

As you’ve seen, there’s no shortage of ways to grow as a coach (from building core leadership skills to leveraging proven frameworks, investing in certifications, and committing to lifelong learning).

At its heart, improving your coaching and counselling skills comes down to staying curious, adaptable, and willing to keep evolving.

Times will change. Your clients’ needs will shift. The coaches who thrive are the ones who consistently refine their craft, not just as coaches, but also as business owners and as people.

That’s why it’s equally important to think strategically about how you deliver your coaching. Sometimes a client needs a one-on-one session. Other times, an online course or group program is the better fit. Finding the right balance of offerings ensures you can serve your clients in the way they’ll grow best.

And when it comes to delivering those offerings, you don’t need to piece together dozens of different tools. 

That’s where ĚÇĐÄlogoČëżÚ makes the difference. With everything you need in one place — from client coaching delivery and your website to email marketing, courses, podcasts, and payments — ĚÇĐÄlogoČëżÚ frees you from the tech tangle. No more plugin conflicts, no more wasted hours troubleshooting systems.

And when your operations run smoothly, you gain the time and clarity to focus on what really matters: delivering transformational coaching and continuously sharpening your skills.

Ready to take your practice and your coaching skills to the next level? Start your 14-day free trial of ĚÇĐÄlogoČëżÚ and join thousands of successful coaches already growing with the platform built for them.